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Special Events Coordinator

ABOUT ALL ELITE WRESTLING 
 

Founded by CEO, GM and Head of Creative Tony Khan in 2019, AEW is offering an alternative to mainstream wrestling, with a roster of world-class talent that is injecting new spirit, freshness and energy into the industry.  “AEW: Dynamite” airs every Wednesday from 8-10 p.m. ET on TBS and attracts the youngest wrestling audience on television.  The fight-forward “AEW: Rampage” airs every Friday from 10-11 p.m. ET on TNT, and the new “AEW: Collision” airs every Saturday from 8-10 p.m. ET on TNT.  AEW’s multi-platform content also includes “Being the Elite,” a weekly behind-the-scenes YouTube series, and “AEW Unrestricted,” a weekly podcast series.  For more info, check out Twitter.com/AEW; Instagram.com/AEW; YouTube.com/AEW; Facebook.com/AEW

SUMMARY
 

The Special Events Coordinator special events coordinator will spearhead our on-site live event marketing management and client relations. The successful candidate will be critical in on-site operations, strategy development, and high-level client interactions.

JOB RESPONSIBILITIES

  • Oversee various aspects of on-site live event marketing planning, operations, and logistics, including, but not limited to, managing mid-range to large-scale hospitality programs, VIP Fan Experiences, complimentary ticket requests, and special events.

  • Coordinating with various stakeholders to ensure the event runs smoothly, including activities, transportation, overseeing staff, and working with subcontractors and vendors.

  • Effectively communicate with customers the event itinerary, the redemption of package inclusions, shuttle services, customer support timing, HQ locations and any security procedures.

  • Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships with internal and external customers.

  • Conduct planning, staff, and operational meetings as required, ensuring smooth coordination of activities throughout the venues.

  • Build and maintain strong relationships with high-profile clients, ensuring their needs are met and exceeded.

  • Lead inter-departmental coordination to align event scheduling, execution, and client expectations.

  • Develop day-to-day operational policies and procedures for the department to be shared with all teams: package inclusions: ordering, fulfillment tracking and shipping and receiving/inventory.
     

JOB REQUIREMENTS
 

  • Willing to travel for on-site event management.

  • 3-5 years of professional experience in event operations, hospitality, or a related field.

  • Proven leadership in a management role, preferably within a fast-paced, event-driven environment.

  • Strong business acumen with experience across the entertainment, live events, and hospitality industries.

  • Exceptional client service skills and a collaborative mindset.

  • Expertise in process development, project management, and team leadership.

  • Proficiency in Excel or Google Sheets and excellent organizational skills.

  • Proactive problem-solving abilities and a results-driven approach.

BENEFITS
 

  • Competitive health insurance plans including medical, dental, vision, LTD, and life insurance.

  • Employees are eligible to participate in company 401k after 6 months of employment; Match is 100% for the first 3%, 50% for the next 2%. 

  • 16 weeks of paid parental leave 

  • Flexible time-off policy

ADDITIONAL INFORMATION
 

Applications are being accepted online only.  Please do not call to apply for this position.  Please provide complete information.  An incomplete application may affect your consideration for this position.  AEW is committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. By submitting this application, you understand that you may be subject to a pre-employment drug test.  You certify that the information in your application is true, correct and complete.  You authorize AEW and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided.  You understand your application is subject to, among other things, your eligibility to work in the United States. Any personal data (including any sensitive personal data) that you provide to AEW as part of the recruitment process and/or otherwise for potential employment may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at AEW or any of its affiliates. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions and analytics in respect of who applies for positions with AEW. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with AEW, including sending you correspondence or general information relating to the employment relationship. Your personal data may be disclosed to AEW affiliates and to third-party organizations providing services to AEW. Your personal data will be retained in accordance with AEW document retention policies and applicable laws.

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